Pink Scrolls and Crawls from CG

Product: Video Toaster, Flyer

Platforms: 2000 3000 3000T 4000 4000T

Problem: When playing a scroll or crawl CG page, the text appears pink, regardless of the color which was selected for the text in the CG.

1) If this occurs with a new 4000 TOASTER card in an A2000 computer, this can be resolved by sending the Toaster card for repair. It is simply a resistor change on the Toaster card.

Once this has been done, the card would need to be returned to NewTek to be re-modified before it could be used in an A4000 system.

2) An A3000 system with a monitor attached to the 15-pin monitor port, and without an RGB terminator on the 23-pin RGB port, can exhibit this symptom. Mount a terminator for the R, G, and B lines on the 23-pin port. Prevue Technologies can supply these.

3) A2000/A3000/3000T: The Denise chip may be defective. The color that the CG text is "stuck" may be other than pink, i.e. text is always gray or always white, regardless of the user's selection.

4) A4000/A4000T: The Lisa chip may be defective. The same notes apply as in item 3.

See also: Genlocked White Areas Show Wrong Color on AGA Systems