http://eos.kub.nl:2080/w3thesis/Readthis/marcus1994.html (Einblicke ins Internet, ~06/1995)Author: Marcus, A.
Title: Metaphor mayhem: Mismanaging expectation and surprise
Journal: Interactions, vol. 1 no.1, january 1994, 41-43
ISSN: 1072-5520
Sjoerd Michels, Tilburg, The Netherlands