http://eos.kub.nl:2080/w3thesis/Readthis/shneiderman1992.html (Einblicke ins Internet, 10/1995)Author: Shneiderman, B.
Title: Designing the user interface: Strategies for effective human-computer interaction
Published by: Addison-Wesley Publishing Company, Inc., 1992
ISBN: 0-201-57286-9
Sjoerd Michels, Tilburg, The Netherlands