Microsoft AnswerPoint

http://www.microsoft.com/supportnet/AnswerPoint/ (PC Press Internet CD, 03/1996)

HIGHLIGHTS AnswerPoint Information Services
No- and low-cost access to the latest technical support information for Microsoft Products.
AnswerPoint Standard
No-charge toll-call telephone support available 6:00 a.m. to 6:00 p.m., Monday through Friday (excluding holidays) for retail products.
AnswerPoint Priority
Fee-based options that include 24-hour-a-day, 7-days-a-week toll-free access to Microsoft support engineers.
AnswerPoint Consulting Line
Schedule consultations on supporting and using your Microsoft products.
Complete Reference Guide
Information on AnswerPoint offerings, including pricing, sales, and pay-per-incident support phone numbers.

Microsoft AnswerPoint provides easy access to quality technical support for Microsoft products. AnswerPoint offerings provide choices that allow you to obtain the right answer, right now and include Information Services, Standard support, Priority support, and the Consulting Line.
For additional information or to purchase any of the AnswerPoint fee-based options in the U.S., call Microsoft Support Sales at (800) 936-3500 from 6:00 a.m. to 6:00 p.m. Pacific time, Monday through Friday, excluding holidays. Please note that technical support is not available through this number. For information on availability and pricing outside the U.S. contact your Microsoft subsidiary.
AnswerPoint Press Release
Announcing Microsoft AnswerPoint no- or low-cost support options for Microsoft Products.

HIGHLIGHTS		AnswerPoint Information Services No- and low-cost access to the latest technical support information for Microsoft Products. AnswerPoint Standard No-charge toll-call telephone support available 6:00 a.m. to 6:00 p.m., Monday through Friday (excluding holidays) for retail products. AnswerPoint Priority Fee-based options that include 24-hour-a-day, 7-days-a-week toll-free access to Microsoft support engineers. AnswerPoint Consulting Line Schedule consultations on supporting and using your Microsoft products. Complete Reference Guide Information on AnswerPoint offerings, including pricing, sales, and pay-per-incident support phone numbers.
	Microsoft AnswerPoint provides easy access to quality technical support for Microsoft products. AnswerPoint offerings provide choices that allow you to obtain the right answer, right now and include Information Services, Standard support, Priority support, and the Consulting Line. For additional information or to purchase any of the AnswerPoint fee-based options in the U.S., call Microsoft Support Sales at (800) 936-3500 from 6:00 a.m. to 6:00 p.m. Pacific time, Monday through Friday, excluding holidays. Please note that technical support is not available through this number. For information on availability and pricing outside the U.S. contact your Microsoft subsidiary. AnswerPoint Press Release Announcing Microsoft AnswerPoint no- or low-cost support options for Microsoft Products.