Macintosh Technical Notes

220099 (36 KB) the PDF version of this document

Quick-scroll index - jump to a specific topic area:

ALL PRODUCTS

SPECIFIC PRODUCTS - Listed Alphabetically

ACROBAT (Multi-component) - MACINTOSH

ACROBAT (Multi-component) - MACINTOSH & WINDOWS

ACROBAT DISTILLER - MACINTOSH & WINDOWS

ACROBAT DISTILLER - MACINTOSH

ACROBAT EXCHANGE - MACINTOSH & WINDOWS

ACROBAT EXCHANGE- MACINTOSH

ACROBAT READER - MACINTOSH & WINDOWS

ACROBAT READER - MACINTOSH

ADOBE FILE UTILITIES (AFU) - MACINTOSH

AFTER EFFECTS

AFU DOCUCOMP - MACINTOSH

AFU WORD FOR WORD - MACINTOSH

ATM - See Type Manager

CHECKLIST 2.5

DIMENSIONS 2.0

ADOBE FETCH 1.X - MACINTOSH

GALLERY EFFECTS - MACINTOSH

GALLERY EFFECTS - MACINTOSH & WINDOWS

FREEHAND

ILLUSTRATOR - MACINTOSH & WINDOWS

ILLUSTRATOR - MACINTOSH

LASERTALK - MACINTOSH

PAGEMAKER 5.0 - MACINTOSH, POWER MACINTOSH & WINDOWS

PAGEMAKER 6.0 - MACINTOSH & POWER MACINTOSH

PAGEMILL 1.0 - MACINTOSH & POWER MACINTOSH

PERSUASION 2.X - MACINTOSH

PERSUASION 3.X - MACINTOSH & WINDOWS

PERSUASION 3.X - POWER MACINTOSH

PERSUASION 3.X - MACINTOSH

PHOTOSHOP - MACINTOSH & WINDOWS

PHOTOSHOP - MACINTOSH

POSTSCRIPT & POSTSCRIPT PRINTERS

POSTSCRIPT - CARTRIDGE

PREMIERE - MACINTOSH & WINDOWS

PREMIERE - MACINTOSH

PREPRINT 1.X - MACINTOSH

PRESSWISE - MACINTOSH

SITEMILL 1.0 - MACINTOSH & POWER MACINTOSH

STREAMLINE - MACINTOSH

TRAPWISE - MACINTOSH

TRUEFORM - MACINTOSH

TYPE - MACINTOSH, WINDOWS, DOS, OS/2

TYPE - MACINTOSH

TYPE ALIGN

TYPE ON CALL - MACINTOSH & WINDOWS/ DOS

TYPE ON CALL - MACINTOSH

ADOBE TYPE MANAGER

ADOBE TYPE REUNION

SCREEN READY POSTSCRIPT - MACINTOSH

SMARTART - MACINTOSH

ALL PRODUCTS

110099 (9 KB) Request this document for a listing of documents that contain "system level" information about Adobe products on both Macintosh or Windows platforms.

SPECIFIC PRODUCTS - Listed Alphabetically

ACROBAT (Multi-component) - MACINTOSH

4400 (12 KB)

Troubleshooting PostScript printer problems

4421 (4 KB)

Error "Adobe Type Manager cannot do font substitution" When launching Acrobat Reader or Exchange

4422 (4 KB)

Colors display poorly in Acrobat Exchange or Distiller

4423 (4 KB)

System Error "Illegal Instruction" launching Acrobat 2.0

4424 (6 KB)

Graphics in Quark 3.3x documents converted to PDF display and print as boxes with Xs through them

4425 (4 KB)

Acrobat 2.0.1 Installer logic General Information

ACROBAT (Multi-component) - MACINTOSH & WINDOWS

4401 (11 KB)

Reinstalling fonts removed during installation

4405 (7 KB)

Using the PageMode key to customize the opening view of a PDF file

4406 (119 KB)

How the Adobe Acrobat Distiller and PDF Writer programs handle fonts

4407 (10 KB)

How the Acrobat Exchange and Reader programs handle fonts

4414 (4 KB)

Fonts in a PDF file created from a PageMaker publication display in Courier

4415 (4 KB)

Bitmap Images display poorly in PDF Files

4416 (4 KB)

How the PDFWriter embeds fonts General Information

4417 (3 KB)

Patterned Fills become solid tints in Acrobat

4418 (3 KB)

PDF Files display and print slower than expected

4419 (3 KB)

Support for Acrobat Plug-ins General Information

4426 (6 KB)

PDF Font Descriptor General Information

4427 (4 KB)

Acrobat MIME Type General Information

4428 (4 KB)

Only one hit per document when searching in Acrobat Exchange 2.0

4432 (3 KB)

Halftones display and print incorrectly from Acrobat

4550 (4 KB)

No Screen Angle or Frequency is Saved in a PDF File

131302 (3 KB)

Multiple Master Fonts Aren't Embedded by PDFWriter

[FaxYI only] 131303

Pre-Assigned number - document not ready (User Education)

ACROBAT DISTILLER - MACINTOSH & WINDOWS

4402 (9 KB)

Combining PostScript files using the RunFile procedure

4403 (10 KB)

Troubleshooting Adobe Acrobat Distiller problems

4409 (4 KB)

Wide PageMaker 5.0x pages display tall in Acrobat 2.0

4410 (10 KB)

Generating PostScript files for Distiller: General info

4411 (4 KB)

The error "Unknown destination type 'FitW'" occurs when clicking a link

4433 (3 KB)

Text Copied from Interleaf PDF files Pastes as Unrecognizable Characters

4436 (8 KB)

Page widths larger than 8.5" are truncated when using the Distiller PPD in Quark 3.31

4437 (3 KB)

Maximum page size supported by Distiller 2.0 and Exchange 2.0

4438 (5 KB)

Using the EXAMPLE.PS file to embed fonts in a PDF with Distiller 1.0 and later

4439 (7 KB)

Adding Debugging Code to Postscript Files That Won't Process Through the Distiller

4440 (8 KB)

Acrobat Distiller Menus General Information

4441 (7 KB)

Pages are Cropped When Written to PDF by the Acrobat Distiller

4442 (6 KB)

Error "Invalid font: offending command: findfont" When Distilling PostScript Files

4443 (3 KB)

Drag-and-drop Processing With the Acrobat Distiller

4446 (4 KB)

Error "Limitcheck; Offending Command: pdfmark" When Distilling a Frame 5.x PS File

[FaxYI only] 131303

Pre-Assigned number - document not ready (User Education)

131305 (4 KB)

Using Keyboard Shortcuts with Distiller's "Save as" Dialog Box

131602 (4 KB)

Distiller Converts Pattern Fills in Excel Files to Shades of Gray

ACROBAT DISTILLER - MACINTOSH

4490 (5 KB)

RGB TIFF Images Display Inverted in PDF Files Created from Quark 3.3x Documents

4491 (5 KB)

Multiple Orientation Word 6.0 Documents Have Same Orientation Pages When Converted to PDF

ACROBAT EXCHANGE - MACINTOSH & WINDOWS

4434 (3 KB)

Nothing happens when clicking on a link in a PDF file created in Exchange 2.0 and opened in 1.0

4501 (4 KB)

Documentation Error: Weblink Plug-in Help File

131304 (4 KB)

General Information: The AutoClose Plug-in for Reader and Exchange

131603 (4 KB)

Using the AutoIndex Plug-in with Acrobat Exchange and Search for CDROM

ACROBAT EXCHANGE- MACINTOSH

4420 (4 KB)

Error "An error of type 2 has occurred" when opening a PDF using AppleScript

ACROBAT READER - MACINTOSH & WINDOWS

4408 (62 KB)

Acrobat Viewer font management tables

4430 (5 KB)

Where can I get a copy of the Acrobat Reader?

131304 (4 KB)

General Information: The AutoClose Plug-in for Reader and Exchange

ACROBAT READER - MACINTOSH

4451 (6 KB)

Error "ATM got an unexpected error -20" after installing Acrobat Reader 2.0.1

4452 (11 KB)

First Aid Kit - Top support issues for Acrobat Reader

4453 (5 KB)

Unable to Install Reader 2.0 on a Macintosh LC running System 7.5

4454 (4 KB)

Acrobat Reader 2.0r3 for Macintosh General Information

4455 (6 KB)

Error "Adobe Type Manager version 3.6 or newer must be installed" After Installing Acrobat Reader 2.0.1

4456 (4 KB)

Modifying Mosaic for Macintosh to Recognize Acrobat Reader or Acrobat Exchange

4457 (4 KB)

Error "ATM couldn't be installed" After Installing Acrobat Reader 2.0.1

4458 (3 KB)

Acrobat Reader 2.0.1 Bypasses Background Printing

4459 (4 KB)

Modifying Netscape for Macintosh to Recognize Acrobat Reader or Acrobat Exchange

4460 (4 KB)

Unable to Script Acrobat Reader 2.0.1

4461 (4 KB)

Error "A GX-capable Adobe Type Managermust be installed" When Launching Acrobat

4462 (3 KB)

Acrobat Reader Won't Fit on a Single Floppy Disk

4463 (4 KB)

Substitution Fonts Generated When Opening a PDF File Aren't Deleted by ATM LE

ADOBE FILE UTILITIES (AFU) - MACINTOSH

Also see AFU Word for Word, AFU DocuComp, and AFU Viewer3.1/95 (Windows)

133302 (5 KB)

Cyrillic, Hebrew, Arabic Character Conversion Not Supported by Adobe File Utilities

133303 (7 KB)

GPF, Freeze, or Invalid Data Error When Working with Word File in Adobe File Utilities

AFTER EFFECTS

205301 (5 KB)

Error -2050 When Rendering Movies with Audio in After Effects 2.0.1 and Earlier

AFU DOCUCOMP - MACINTOSH

232302 (4 KB)

System Error Type 12 or Type 15 Comparing Documents in DocuComp

232303 (6 KB)

Fatal Error, Freeze, or Incorrect Display When Working with Word File in DocuComp

AFU WORD FOR WORD - MACINTOSH

ATM - See Type Manager

CHECKLIST 2.5

213601 (4 KB)

System error when opening publication in CheckList

DIMENSIONS 2.0

283401 (7 KB)

Alert "Please insert the disk 'Disk 1' " When Installing Dimensions 2.0

283601 (6 KB)

Dimensions 2.x Sequences Missing Artwork When Opened in Photoshop 3.x or Premiere 4.x

ADOBE FETCH 1.X - MACINTOSH

251301 (9 KB)

Using Fetch with other products

251302 (5 KB)

Fetch unexpectedly quits when damaged thumbnail is displayed

251303 (4 KB)

System error when launching Fetch on Power Macintosh

251304 (7 KB)

Font and images in FreeHand 4.0x files print as a bitmap

251305 (4 KB)

Moved items are added rather than updated when dragged onto Fetch 1.x icon

251306 (7 KB)

Volume listed multiple times in Fetch 1.x volume list

251307 (5 KB)

Opening catalogs in defferent versions of Fetch: General info

251308 (7 KB)

Adobe Fetch cataloging of images: General info.

251309 (5 KB)

Error when launching Adobe Fetch 1.x

251310 (8 KB)

Using Adobe Fetch with other aplications: General info.

251311 (5 KB)

"A database error has occurred" Opening Fetch Catalog

251312 (5 KB)

Replacing or Removing the Barking Dog Sound in Fetch 1.x General Information

251401 (5 KB)

Could not start application because of a disk error received when launching

GALLERY EFFECTS - MACINTOSH

289301 (4 KB)

Gallery Effects filters not available in Photoshop 2.5

GALLERY EFFECTS - MACINTOSH & WINDOWS

189401 (3 KB)

PageMaker EPS files cause typecheck error or appear with large streaks

FREEHAND

Due to the merger of Adobe and Aldus, FreeHand support will be done by Macromedia.

For FreeHand support, call: 415-252-9080. Thank you.

ILLUSTRATOR - MACINTOSH & WINDOWS

109101 (7 KB)

Creating Efficient Illustrator Files and Improving Print Performance

109302 (9 KB)

Stroking the Inside or Outside of a Path in Illustrator

109601 (13 KB)

Transferring files between Illustrator for Macintosh and Windows

109632 (6 KB)

Illustrator EPS File Dimensions Larger Than Expected

ILLUSTRATOR - MACINTOSH

Printing/Output

209102 (6 KB)

Illustrator Custom Color Blends Separate as Process

209103 (10 KB)

Memory-related PostScript Error ("VMerror," "limitcheck") Printing from Illustrator Troubleshooting Guide

209104 (6 KB)

Gradient Fills Don't Print or Print Incorrectly to PostScript Level 1 Devices from Illustrator 5.x or later

209105 (8 KB)

Specifying Document-Specific Screen Frequency (lpi) in Illustrator

209106 (9 KB)

Unable to Specify Element-Specific Screen Frequency (lpi) in Illustrator

209107 (7 KB)

Calibration for Dot Density

209108 (7 KB)

Illustrator 6.0 Files Saved in Bitmap Image Format are 72 DPI

209109 (7 KB)

Expanded Custom Gradients Separate as Process from Illustrator 6.0

209145 (5 KB)

Custom Color Objects Print on Process Separations from Separator 5.0x

209160 (6 KB)

Error printing more than 39 colors from Separator 5.0.x

Features/Usage

209301 (17 KB)

Top Issues: Adobe Illustrator 6.0

209302 (9 KB)

Offending Operator Error Opening Illustrator File Troubleshooting Guide

209303 (5 KB)

Text Doesn't Appear or Displays as Lines in Illustrator 3.2 or Later

209304 (7 KB)

Error "%%CMYKCustomColor" Opening Illustrator 5.5 or 6.0 Document

209305 (8 KB)

Error "Offending Operand: 'TZ'" Opening Illustrator 5.5 Document

209306 (5 KB)

Unable to Apply Multiple Paint Styles to Compound Paths in Illustrator

209307 (8 KB)

Warning "Saving this file may disable some editing features" When Saving an Illustrator File in Earlier Format

209308 (6 KB)

Unable to Select Paths After Option Dragging in Illustrator 5.x and Later

209309 (8 KB)

Unable to Open or Print from Illustrator with QuickDraw GX Installed

209310 (6 KB)

Unable to Create Outlines in Illustrator 5.x or Later

209311 (7 KB)

System Error When Launching Illustrator Troubleshooting Guide

209312 (7 KB)

Illustrator 5.x and Later Select Filters Don't Select Objects Painted with Tint of Process Color

209313 (6 KB)

Error Selecting Font in Illustrator 5.5 or later

209314 (7 KB)

Creating Masks in Illustrator General Information

209315 (5 KB)

Text Doesn't Appear or Displays as Lines in Illustrator 3.2 or Later

209316 (5 KB)

Error Opening or Parsing EPS File in Illustrator 6.0

209317 (5 KB)

Rasterizing Artwork Changes Color Definitions in Illustrator 6.0

209318 (4 KB)

Elements Missing After Saving Illustrator 6.0 File

209319 (4 KB)

Unable to Select Objects Using Select Filters in Illustrator 5.5

209320 (8 KB)

Error "All objects in a compound path must be paths" Opening Document in Illustrator 3.0

209325 (4 KB)

Unable to locate Illustrator 5.x "Paint Style" palette

209327 (8 KB)

Error "illustration contains an illegal or misplaced operator" opening Illustrator 5.0 document

209328 (6 KB)

Shift + Option + Character appear on text on path after saving in Illustrator 5.5

209330 (5 KB)

Unable to convert outlines in Illustrator 3.2.3 or earlier

209335 (5 KB)

Unable to select a Preview option in the "Save" or "Save As" dialog boxes in Illustrator 5.5

209337 (5 KB)

New "Save" and "Save As" dialog box options in Ilustrator 5.5

209339 (9 KB)

Illustrator 5.5's color filters: General info

209341 (7 KB)

Error "Can't open the hyphenation file" Launching Illustrator 5.x

209342 (4 KB)

Incomplete Color Systems Library in Illustrator 5.x

209343 (7 KB)

Pathfinder Filters Don't Appear in Illustrator's Filter Menu

209349 (10 KB)

Offending Operator "%%DocumentCustomColors" or "%%+()" Opening Illustrator 5.x Document

Environment/Installation

209401 (8 KB)

Installing Illustrator 6.0 General Information

209402 (6 KB)

The Alert "Please insert the disk: 'Install - Disk 1'" Appears When Installing Illustrator 6.0

209440 (5 KB)

Error "There is a problem with the disk" Installing Illustrator 5.5

Third party software/Import/Export/Conversion

209602 (7 KB)

Can't Choose "Subscribe to" in Aldus Chart 1.0

209603 (9 KB)

Error "%%CMYKCustomColor" Opening FreeHand 5.0 File in Illustrator 5.x

209604 (8 KB)

Imported Text Doesn't Display in Illustrator 5.0 or Later

209605 (5 KB)

Adding Custom Colors to Illustrator 5.x and 6.0 Documents

209606 (5 KB)

Illustrator EPS File Larger Than Expected

209607 (4 KB)

Text Reflows After Opening Illustrator 5.5 File in Illustrator 6.0

209608 (6 KB)

Working With Illustrator 6.0 Files in Illustrator 5.x General Information

209609 (4 KB)

Error " This plug-in is incompatible ." When Selecting Filter in Illustrator 6.0

209610 (5 KB)

Objects Missing After Opening Illustrator 5.x or Later File in Photoshop 3.x

209611 (5 KB)

PDF Files Don't List in the Illustrator 5.5 Open Dialog Box

209612 (4 KB)

Illustrator 3.2.x Riders File and Filters General Information

209613 (7 KB)

Placing or Opening Bitmap Images in Illustrator 5.x

209614 (8 KB)

Illustrator 5.0.x Riders File and Filters General Information

209621 (8 KB)

Illustrator Riders filter: General info

LASERTALK - MACINTOSH

8996 (22 KB)

LaserTalk troubleshooting tips

PAGEMAKER 5.0 - MACINTOSH, POWER MACINTOSH & WINDOWS

Request index # 230099

PAGEMAKER 6.0 - MACINTOSH & POWER MACINTOSH

Request index # 240099

PAGEMILL 1.0 - MACINTOSH & POWER MACINTOSH

General

201331 (20 KB)

Top Issues: Adobe PageMill 1.0 for Macintosh

Printing

201101 (4 KB)

Unavailable "Print" Command in PageMill 1.0

201102 (5 KB)

Browser Doesn't Display Carriage Returns in HTML Files Created with PageMill 1.0

201103 (7 KB)

PostScript Error or No Output When Printing PageMill 1.0 User Manual

Features/Usage

201301 (15 KB)

HTML Tags and Netscape Extensions Supported in PageMill 1.0 General Information

201302 (7 KB)

PageMill 1.0 Forms Don't Work on World Wide Web Server Troubleshooting Guide

201303 (5 KB)

System Error Occurs When Launching Attributes Inspector in PageMill 1.0

201304 (5 KB)

Error "Another copy of PageMill is already running" When Launching PageMill

201305 (6 KB)

Linking Images in PageMill General Information

201306 (5 KB)

Can't Drag and Drop Multiple Items from Finder into PageMill 1.0

201307 (4 KB)

Can't Select or Edit Text, Graphics, Links, or Anchors on Page in PageMill 1.0

201308 (5 KB)

Error "Memory is getting full" in PageMill 1.0

201309 (4 KB)

Objects Moves Rather than Resizes in PageMill 1.0

201310 (4 KB)

Objects Resizes Rather than Moves in PageMill 1.0

201311 (4 KB)

Can't Drop Text, Graphic, Link, or Anchor onto Page in PageMill 1.0

201312 (3 KB)

Forward Delete Key Doesn't Delete Text in PageMill 1.0

201313 (4 KB)

PageMill 1.0 Converts <p> Tags to <br> Tags

201314 (5 KB)

Reset Button Doesn't Clear Form Entries in PageMill 1.0

201315 (4 KB)

Numbered Lists Display Incorrectly in PageMill 1.0

201316 (4 KB)

Images Don't Preview with Surrounding Space as Expected in PageMill 1.0

201317 (3 KB)

Unexpected Behavior When Tabbing in PageMill 1.0's Attributes Inspector

201318 (7 KB)

Using Anchors in PageMill 1.0 General Information

201319 (6 KB)

Designing Web Pages General Information

201320 (6 KB)

Page View Displays Question Mark Icon Instead of Image in PageMill 1.0

201321 (5 KB)

PageMill 1.0 Cannot Support More Than One Form Per HTML Page

201322 (5 KB)

Can't Specify Name or Location of PICT Files Converted to GIF Files in PageMill 1.0

201323 (4 KB)

Error "Accessing remote files is not implemented" When Clicking on Link in PageMill 1.0

201324 (8 KB)

Error "The image map is unreadable" When Opening an HTML Document in PageMill 1.0

201325 (12 KB)

Creating Image Maps in PageMill 1.0 General Information

201326 (5 KB)

Creating a Link to an E-Mail Address in PageMill 1.0

201327 (5 KB)

Images in PageMill 1.0 HTML Documents Display as "?" in Browser

201328 (8 KB)

Creating Links to Acrobat PDF Files in PageMill 1.0 General Information

201329 (7 KB)

Linking to Movie and Sound Files in PageMill 1.0

201330 (4 KB)

Unable to Launch Adobe PageMill 1.0

201331 (20 KB)

Top Issues: Adobe PageMill 1.0 for Macintosh

201332 (5 KB)

Error "You don't have access to volume or folder" When Saving JPEG Image from PageMill 1.0

201333 (5 KB)

Unable to Apply Text Wrap to Images in PageMill 1.0

201334 (4 KB)

System Error After Clicking Insert Image in PageMill 1.0.x.

201335 (4 KB)

Apple Color Wheel Displays Black in PageMill and SiteMill

201336 (5 KB)

Creating Interlaced Background Images in PageMill 1.0.x and SiteMill 1.0

201337 (7 KB)

Filename or Path Statement Includes "%20" in PageMill 1.0

201338 (4 KB)

Can't Remove Border Surrounding Linked Images in PageMill 1.0.x or SiteMill 1.0

201339 (8 KB)

Creating Embedded Client-Side Image Maps in PageMill 1.0.x or SiteMill 1.0

201340 (4 KB)

Wrong Link Displays for Image Map Hot Spot Created in PageMill 1.0.x or SiteMill 1.0

201341 (5 KB)

Error "Missing y value" After Clicking PageMill or SiteMill Image Map in Browser

Environment/Installation

201401 (5 KB)

System Requirements for PageMill 1.0

201403 (8 KB)

Unable to Download or Decode PageMill 1.0 Troubleshooting Guide

PERSUASION 2.X - MACINTOSH

Printing

222101 (6 KB)

Correcting color shifting in Persuasion 2.0 graduated fills

222102 (6 KB)

Banding to PostScript device - version 2.0

222103 (5 KB)

Banding to PostScript device - version 2.1x

222104 (6 KB)

Unable to print PostScript to disk using LaserWriter 7.0x driver

222105 (15 KB)

Illustrator 3.x EPS colors dont match colors in Persuasion 2.x

222106 (5 KB)

EPS file prints rotated to the LaserJet 4M and 4ML from Persuasion 2.x

Features/Usage

222302 (5 KB)

A method for creating highlighted builds

222304 (16 KB)

Color values table

222305 (4 KB)

Black-and-white or line art PICT graphic is opaque - version 2.x

222306 (6 KB)

Line spacing different in Persuasion 2.0 file opened in 2.1x

222307 (6 KB)

Guidelines for designing slides - version 2.x

222308 (7 KB)

Long delays between slides or multiple copies print - version 2.1x

222309 (6 KB)

NTSC video safe zones

Environment/Installation

222401 (12 KB)

Transferring 2.1 presentations to Persuasion 2.1 for Windows

222402 (3 KB)

System error converting 2.0 files into 2.1 files

222601 (5 KB)

Matching colors from other applications

PERSUASION 3.X - MACINTOSH & WINDOWS

Printing

123102 (5 KB)

Presentation Slides Look Different in Player in Persuasion 2.1 or Later

123113 (5 KB)

Animating an object to enter, pause, and exit in Persuasion slide show or Player

Features/Usage

123301 (5 KB)

Transferring presentations between versions 3.0 for Macintosh & 2.1 for Windows

123302 (4 KB)

Persuasion 3.0 Player files larger than Persuasion 2.1x files: General info.

123303 (5 KB)

Unwanted fade transition occurs in slide show or player

123307 (4 KB)

Player files appear cropped and without controls on small monitor in Persuasion 3.0

123312 (9 KB)

Persuasion 3.0 Player file too large for one floppy disk: General info.

123313 (13 KB)

Mixing Manual and Automatic Advance in a Persuasion 3.0x Slide Show

123314 (8 KB)

Customizing Chart Galleries in Chart 1.0x

123315 (7 KB)

Rotating Text with Type Twister in Persuasion 3.x General Information

123316 (8 KB)

Working with Dates and Times in Chart 1.0x

Troubleshooting/Installation/Conversion

123401 (12 KB)

Transferring presentations between Persuasion 3.0 for Macintosh and Windows: General info.

123402 (5 KB)

Transferring Macintosh and Windows Player files with QuickTime movies or sounds

Third party software/Import/Export

123601 (8 KB)

Unable to Import JPEG Files into Persuasion 3.x

123602 (7 KB)

Bringing Freelance Slides 2.x into Persuasion 3.x

123650 (4 KB)

Positioning labels on a pie chart in Chart

PERSUASION 3.X - POWER MACINTOSH

221201 (8 KB)

Persuasion 3.01 for Power Macintosh program enhancements

221202 (7 KB)

Persuasion 3.01 for Power Macintosh: General info.

221301 (5 KB)

System freezes when checking spelling in Power Macintosh Persuasion

221302 (4 KB)

Pasted graphics shift or disappear after converting to Persuasion 3.0

PERSUASION 3.X - MACINTOSH

223300 (9 KB)

Persuasion 3.0 new features

Printing

223001 (13 KB)

Persuasion 3.0 documentation errors

223002 (7 KB)

Persuasion 3.0 for Macintosh undocumented features

223101 (4 KB)

Slide dimensions vary depending on PPD file selected

223102 (7 KB)

Slide show runs slowly

223103 (4 KB)

Scans/charts image jagged in PICT or scrapbook files exported from - version 3.0

223104 (4 KB)

Creating a slide proof that contains job information - version 3.0

223105 (3 pages / 4 KB)

Background color changes or graphics shift in PICT or scrapbook files exported - version

223106 (4 KB)

Slide number is hidden by the "Print" dialog box

223107 (4 KB)

Clip art included with Persuasion 3.0 prints all or partially black

223108 (4 KB)

Slide show stays on one slide too long or extra layers appear in Persuasion 2.x file converted to 3.0

223109 (7 KB)

Chart on slide exported from Persuasion 3.0 as PICT or Scrapbook file prints or displays distorted

223111 (7 KB)

Autojumps mismap to Director Projector files and other Run-time applications

223112 (5 KB)

Unable to autojump, edit chart or table in Persuasion 3.0

223114 (5 KB)

Unable to repeat manual slide show in Persuasion 3.0

223115 (4 KB)

Character spacing prints incorrectlly from Persuasion 3.0

223116 (4 KB)

White Rectangles Print Solid Black to Global Village Fax Modem from Persuasion

223117 (6 KB)

Pictures Drop Out of Persuasion 3.0x Charts when Printed

223118 (5 KB)

Table text prints with incorrect character spacing from Persuasion

223119 (5 KB)

Slide show plays in black and white from Persuasion 3.0

223120 (7 KB)

Persuasion Prints Tabs and Soft Returns as Boxes Troubleshooting Guide

223121 (10 KB)

Anti-Aliasing Persuasion Slides with ScreenReady 1.0 and Photoshop 3.x General Information

Features/Usage

223300 (9 KB)

Persuasion 3.0 new features

223301 (6 KB)

Creating a highlighted build without a summary layer

223302 (4 KB)

Window opens smaller than expected on a large monitor

223303 (5 KB)

Persuasion Doesn't Launch or Launches Slowly

223304 (4 KB)

Editing Persuasion 2.x tables converted to Persuasion 3.0

223305 (7 KB)

Using Microsoft Excel 4.0 charts in Persuasion

223306 (7 KB)

Chart and table tools grayed out in Persuasion

223307 (4 KB)

Player files appear cropped and without controls on small monitor in Persuasion 3.0

223308 (4 KB)

Slide's number doesn't display in Persuasion 3.0x slide sorter

223309 (10 KB)

Persuasion for Macintosh Damaged Presentation Troubleshooting Guide

223310 (6 KB)

Creating tall slides - version 2.x or 3.0

223311 (4 KB)

Functions that create temporary files in Persuasion 3.0

223314 (4 KB)

Text isn't visible in Chart after changing color system in Persuasion

223315 (6 KB)

Creating multiple columns of text in Persuasion

223316 (9 KB)

Error "Unable to launch" When Creating or Editing Chart or Table in Persuasion 3.0

223317 (4 KB)

Error "Error = 0" or "An error has occurred" opening Persuasion presentation

223318 (4 KB)

Cannot create legal-size overhead in Persuasion 2.1x or 3.0x

223319 (9 KB)

System error launching Persuasion: Troubleshooting guide

223320 (5 KB)

Cursor disappears during slide show in Persuasion 3.0x or Player 3.0x

Environment/Installation

223401 (4 KB)

Converting CMYK colors to CMY and CMY colors to CMYK in version 3.0 or later

223403 (7 KB)

Installation Options: Persuasion 3.0

223404 (3 KB)

Persuasion 2.x files are larger when converted to Persuasion 3.0

223405 (4 KB)

Persuasion 2.x charts/tables are smaller after being edited - version 3.0

223406 (6 KB)

System error installing version 3.0: Troubleshooting guide

223407 (4 KB)

Error "The OLE extensions installed are incompatible" when launching - version 3.0

Third party/Import/Export

223601 (7 KB)

Using Micorsoft Word 5.x to create sounds for Persuasion

223602 (5 KB)

System Error Importing AIFF/AIFC and Audio CD Sounds into Persuasion 3.0

223603 (4 KB)

Unable to embed or edit OLE 2.0 objects in Persuasion 3.0x

223604 (8 KB)

Persuasion 3.0x Exports PICT Files at High Resolution

223605 (4 KB)

Every Line in Text Becomes a Slide Title When Imported into Persuasion

223650 (2 KB)

No colors or fill patterns in Table 1.0

223651 (4 KB)

Apple events support in Persuasion: General info.

223652 (6 KB)

Embedding OLE Word object in Persuasion 3.0: General info.

PHOTOSHOP - MACINTOSH & WINDOWS

4200 (11 KB)

Adobe Photoshop tips

4201 (4 KB)

Using the emboss filter

4202 (7 KB)

Working with film recorders

4203 (8 KB)

Creating mezzotints in Adobe Photoshop

4204 (14 KB)

Scanning basics

4205 (8 KB)

Creating clipping paths in Photoshop

4206 (7 KB)

Color basics

4207 (9 KB)

Creating predictable separations in Adobe Photoshop

4208 (9 KB)

Custom colors in Adobe Photoshop 2.0

4209 (12 KB)

Maximizing performance in Adobe Photoshop 2.0 and later

4210 (5 KB)

Working with type in Adobe Photoshop

4211 (8 KB)

Digital halftones

4212 (9 KB)

Digital screening technology

4213 (9 KB)

Exporting CMYK files to other applications

4214 (6 KB)

Adobe Photoshop's raw format

4215 (4 KB)

Getting Acquire and other plugins to work

4250 (4 KB)

Getting color output

4251 (7 KB)

Lab color mode

4252 (7 KB)

Questions to ask your printer

4253 (7 KB)

Using separation tables from other applications

4255 (8 KB)

Photoshop or third-party filters unavailable from the filter menu in Photoshop

173102 (6 KB)

Out of Gamut Colors in Photoshop 3.0.x General Information

173104 (7 KB)

Using Gray Balance in Photoshop

173103 (5 KB)

Enabling Printer to Convert RGB to CMYK When Printing from Photoshop 2.5 and Later

173302 (5 KB)

Entering Color Coordinate Values in Photoshop 3.0.x General Information

PHOTOSHOP - MACINTOSH

273102 (12 KB)

PostScript Error When Printing with JPEG Encoding Selected in Photoshop 3.0.x

273301 (5 KB)

Photoshop's "Acquire" Submenu Unavailable or Plug-in Modules Don't List

273302 (11 KB)

Type 11 troubleshooting guide for Macintosh Photoshop 3.0x

273303 (10 KB)

Desired File Format Unavailable When Saving in Photoshop 3.0.x

273304 (5 KB)

Error "QuickTime 2.0 is required" When Launching Photoshop 3.0 Deluxe Tutorial

273305 (5 KB)

Base 64 Unavailable on Pro Photo CD in Photoshop 2.5 or Later

273306 (5 KB)

Error "Insert the disk [Hard Disk Name]" When Selecting Color in Photoshop 3.0x

273307 (7 KB)

Cursor Disappears in Photoshop 3.0x

273308 (6 KB)

Error "Could Not Initialize Photoshop Because of a Disk Error" Troubleshooting Guide

273309 (8 KB)

Error "not enough memory (RAM)" in Photoshop 3.0x Troubleshooting Guide

273310 (4 KB)

Error "Application Has Expired" When Launching Photoshop 3.0

273311 (4 KB)

Files and Folder Names Display Slowly in Photoshop 3.0.x's Open Dialog Box

273312 (6 KB)

Type 11, Type 1 or "Floating point co-processor not found" When Launching Photoshop 3.0.1 or 3.0.2

273602 (6 KB)

Scanned Images Display with Moire, Screen, or Plaid Pattern in Photoshop

273603 (5 KB)

Error Loading Wacom Eraser Support Module in Photoshop 3.0.4

273604 (7 KB)

Importing Illustrator Artwork into Photoshop

273605 (7 KB)

System Error Type 11, DOS Error -21, or Need FPU Error in Photoshop 3.0.x for Power Macintosh

273606 (5 KB)

Type 11 Error When Scanning Using ScanTastic Plug-In in Photoshop 3.0.4

273607 (4 KB)

Type 11 Error When Scanning Using Nikon Scanner Plug-In in Photoshop 3.0.4

273608 (7 KB)

Unable to Copy and Paste from Illustrator into Photoshop 3.0.x

209610 (5 KB)

Objects Missing After Opening Illustrator 5.x or Later File in Photoshop 3.x

POSTSCRIPT & POSTSCRIPT PRINTERS

4117 (11 KB)

PS printer 8.x

POSTSCRIPT - CARTRIDGE

8900 (20 KB)

Cartridge fact sheet: printer requirements, recommended system and features

8901 (25 KB)

Installing the Adobe PostScript Cartridge for Windows 3.0

8902 (25 KB)

Installing the Adobe PostScript Cartridge for WordPerfect or Word for DOS

8903 (17 KB)

Printing legal size documents

8904 (17 KB)

Printing envelopes in WordPerfect 5.1 with the Adobe PostScript Cartridge

PREMIERE - MACINTOSH & WINDOWS

143101 (3 KB)

No Output or Elements Missing When Printing to Non-PostScript Device from Premiere

143102 (5 KB)

File size Limitations in Premiere General Information

143301 (5 KB)

Calculating file sizes for Premiere

143302 (4 KB)

Cannot Add Video Clip with Audio to Premiere's Construction Window

143303 (4 KB)

Error "There are no clips to build" When Clips are on Construction Window

143304 (6 KB)

Creating Movies with Transparent Backgrounds in Premiere General Information

143305 (7 KB)

Audio in Captured Movie Clip Plays Too Fast or Too Slow in Premiere

143306 (5 KB)

Ceiling, Floor, or Walls Stretch to Infinite Points in Premiere 360-Degree Presentation

143307 (4 KB)

GPF in H-PROJ.PRM When Changing Clip Speed or Duration in Premiere 4.0x

143308 (5 KB)

Transitions Don't Shift to Second Track in Premiere 4.x

143309 (5 KB)

Red "X" Appears in Preview Window in Premiere

143501 (10 KB)

Using Device Controllers with Premiere General Information

143602 (8 KB)

Video Capture Boards Bundled with Premiere General Information

143603 (4 KB)

Alpha Channel Not Transparent in Animated Movie Imported into Premiere

143604 (15 KB)

Converting Movies Between QuickTime and Video for Windows Formats General Information

PREMIERE - MACINTOSH

Output/Printing

243110 (7 KB)

Error "Can't open movie work area snapshot [filename]" printing to Video Vision from Premiere

243111 (3 KB)

Captured Movie Plays with Red Dots on Macintosh AV in Premiere 4.x

243121 (6 KB)

Rendered stills flicker, shake, or "strobe" in Premiere

243126 (10 KB)

Outputting to videotape using Premiere on an AV Macintosh

243127 (7 KB)

Field Rendering General Information

Features/Usage

243301 (7 KB)

Premiere 4.0.1: New features

243302 (7 KB)

System Error (e.g., Freeze) or Stuttered Playback When Previewing VVS Clips in Premiere 4.x

243303 (5 KB)

QuickTime Error Occurs When Launching Premiere 3.x or Later

243304 (6 KB)

Wrong In and Out Points When Batch Capturing in Premiere

243305 (5 KB)

Error Importing, Opening, or Editing File or Clips Disappear in Premiere 4.x

243306 (5 KB)

QuickTime Error Occurs When Launching Premiere 3.x or Later

243307 (7 KB)

Edit Decision List (EDL) and off-line editing with Premiere

243308 (7 KB)

Hardware requirements for using Adobe Premiere

243309 (6 KB)

Wrong In and Out Points When Batch Capturing in Premiere

243311 (6 KB)

Uncompressed audio data rates

243312 (10 KB)

Videotape formats: General info.

243313 (5 KB)

Unable to record audio in Premiere

243314 (7 KB)

Frame rate vs. time base in Premiere

243317 (6 KB)

System error type 1 or type 11 launching Premiere

243318 (5 KB)

Creating an inset without croppig: General info.

243320 (4 KB)

Premiere preview files: General info.

243323 (8 KB)

Using miniatures in Premiere: General info.

243325 (7 KB)

Premiere doesn't launch or Plug-ins don't load

243327 (17 KB)

Using Adobe Premiere with Radius VideoVision Studio: Troubleshooting guide

243328 (8 KB)

Audio Synch Problems in Premiere 4.0 Troubleshooting Guide

243329 (6 KB)

Error "Not enough memory to play movie" in Premiere 3.0x or Later

243330 (4 KB)

Captured Video is Fuzzy or Distorted and Picture Rolls in Premiere

243331 (6 KB)

Adding a Graphic to the Back of the Page Peel Transition in Premiere 4.0x

243332 (4 KB)

Transitions Disappear from Premiere Transitions Window Troubleshooting Guide

243333 (5 KB)

Movies With Still Images Have Larger File Size in Premiere 4.0.1 Than Premiere 4.0

243334 (4 KB)

Black and White Levels Missing from "Waveform - Scope" Window on AV Macintosh

243335 (4 KB)

Color Movie Clip Plays Black and White in Premiere

243336 (4 KB)

Error -5000 Saving Premiere Project to Network Server

243337 (4 KB)

Unable to Display Presets Dialog Box in Premiere 3.0 and Later

243338 (4 KB)

Filters, Transitions, or Submenus Missing in Premiere 2.1 LE

243339 (5 KB)

PICT Graphics Play Layered Rather Than Sequentially in Premiere 4.0x

243340 (5 KB)

Post-Compress Video General Information

243341 (4 KB)

Unable to Find Preview Files When Opening Projects in Premiere 4.0x

243342 (4 KB)

Virtual Audio Tracks Play with Static in Premiere 4.0.1

Third party/Import/Export

243602 (4 KB)

Audio CD Track Doesn't Convert to QuickTime Sound File

243603 (7 KB)

System Error (e.g., Freeze) or Stuttered Playback When Previewing VVS Clips in Premiere 4.x

243609 (12 KB)

Using Video Compression With Premiere General Information

243615 (6 KB)

No Capture/Tools submenus, submenu items missing, or palettes not listing items

243616 (5 KB)

Incorect video capture or system errors using WS and QuickTime 2.0 with Premiere 4.0

243619 (7 KB)

Creating a text track in QuickTime 2.0 movies

243622 (5 KB)

Error opening Illustrator 5.x file in Premiere 3.0

243623 (4 KB)

Error "-2202" Capturing Video with VVS in Premiere 3.0 or Later

243624 (5 KB)

JL Cooper Control Station Unavailable in Premiere 4.0x

243625 (4 KB)

Error "Hard disk full" When Capturing in Premiere 4.x

PREPRINT 1.X - MACINTOSH

241101 (8 KB)

Error:rangecheck;OffendingCommand: setpageparams from imagesetter

241102 (5 KB)

Error undefined;OffendingCommand: ASD_sepink

241104 (5 KB)

Outline style stroke prints a different width than expected

241105 (6 KB)

Photo CD image in .sep file prints composite on black separation

241301 (3 KB)

Creating spot color separations of Photoshop duotones

241302 (7 KB)

Quark XPress EPS file prints without bleed

PRESSWISE - MACINTOSH

261101 (4 KB)

Unable to create signatures with more than 16 pages in PressWise 1.x

261102 (116 KB)

Creating signatures with over 4 pages in a row or column - version 1.0

261302 (4 KB)

Quark XPress EPS file prints without bleed

SITEMILL 1.0 - MACINTOSH & POWER MACINTOSH

Features/Usage

206301 (19 KB)

HTML Tags and Netscape Extensions Supported in SiteMill 1.0

201334 (4 KB)

System Error After Clicking Insert Image in PageMill 1.0.x or SiteMill 1.0.x.

201335 (4 KB)

Apple Color Wheel Displays Black in PageMill and SiteMill

201336 (5 KB)

Creating Interlaced Background Images in PageMill 1.0.x and SiteMill 1.0

201338 (4 KB)

Can't Remove Border Surrounding Linked Images in PageMill 1.0.x or SiteMill 1.0

201339 (8 KB)

Creating Embedded Client-Side Image Maps in PageMill 1.0.x or SiteMill 1.0

STREAMLINE - MACINTOSH

210301 (5 KB)

TIFF Image Doesn't List in Streamline 3.x's "Open" Dialog Box"

TRAPWISE - MACINTOSH

282171 (6 KB)

PageMaker publications print with incorrect traps from TrapWise

TRUEFORM - MACINTOSH

8990 (28 KB)

Creating a merge sequence in Adobe TrueForm

8991 (25 KB)

Adobe TrueForm: "Attempt to position past end of file"

8992 (25 KB)

Correct alignment in Adobe TrueForm

8994 (17 KB)

Adobe TrueForm and System 7.0

TYPE - MACINTOSH, WINDOWS, DOS, OS/2

4124 (3 KB)

Changes to the Adobe Expert Collection packages of fonts

4125 (4 KB)

ITC Eras and Optima - current revisions

4136 (27 KB)

Font menu name revisions (long version)

4137 (7 KB)

Font menu name revisions (short version)

4138 (4 KB)

Optical Size Explained

4141 (17 KB)

Type terminology

4142 (7 KB)

Font pronunciation guide

4144 (7 pages / 6 KB)

ReadMe: Font Folio

5100 (4 KB)

Font creation and editing utilities

7124 (3 KB)

Changes to the Adobe Expert Collection packages of fonts

7125 (4 KB)

ITC Eras and Optima - current revision

7136 (27 KB)

Font menu name revisions (long version)

7137 (7 KB)

Font menu name revisions (short version)

7138 (4 KB)

Optical size explained

7141 (17 KB)

Type terminology

TYPE - MACINTOSH

4102 (4 KB)

Creating composite character in Word

4106 (5 KB)

Using Suitcase 2.x with Adobe fonts: General info.

4111 (7 pages / 5 KB)

TrueType and Adobe type products under System

4116 (5 KB)

Multiple Master fonts & printers

4121 (5 KB)

Imagesetters & Multiple Master fonts

4126 (3 KB)

Macintosh print problems with clones

4127 (6 KB)

Application specific Multiple Master font issues

4128 (8 KB)

Macintosh printing problems: QuickDraw printers

4129 (7 KB)

Macintosh printing problems: PostScript printers

4130 (4 KB)

Creating PostScript file

4140 (6 KB)

Calculating characters per pica on the Maintosh

TYPE ALIGN

4100 (4 KB)

Solving bar code problems with Adobe TypeAlign

4104 (3 KB)

Creating counter clockwise text on a circular path in Adobe TypeAlign

TYPE ON CALL - MACINTOSH & WINDOWS/ DOS

5150 (3 KB)

Unable to Install Two Free Type Packages from Type On Call 4.0

TYPE ON CALL - MACINTOSH

4143 (8 KB)

Command + Spacebar, Command + Arrow don't behave as expected after installing Type on Call

ADOBE TYPE MANAGER

4145 (5 KB)

Error "ATM Requires 'AdobeSansMM' or 'AdobeSansXMM'" During Startup

241110 (4 KB)

Memory-Related Error When Printing from Power Macintosh with ATM 3.8.x or Earlier Installed

241310 (8 KB)

Error "ATM requires more memory or additional system resources" on Startup

ADOBE TYPE REUNION

4119 (7 KB)

Type Reunion and Type 1 errors

SCREEN READY POSTSCRIPT - MACINTOSH

270401 (4 KB)

Error "serial number is invalid" When Installing ScreenReady

SMARTART - MACINTOSH

8995 (33 KB)

SmartArt troubleshooting tips

Questions, comments, or problems regarding this service?

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