HIGHLIGHTS			Premier Overview Premier support services at a glance: Technical Account Management, Technical Services, and Technical Support. Premier Supportability Reviews Plan reviews for quicker, stable product deployment. Premier Watch 24x7 remote monitoring for mission-critical servers. Premier Global Premier Support for large, multinational organizations deploying Microsoft products in distributed computing environments. Premier Reference Guide Outline of how the Premier Support offering works. Microsoft Consulting Services Microsoft Consulting Services (MCS) allows customers to meet their business and technology needs using Microsoft and client server technology. Microsoft Solutions Framework Microsoft Solutions Framework delivers a suite of concepts and reference models that improve software planning and construction.
	Microsoft Service Advantage is a comprehensive portfolio of technical services for large organizations worldwide who make a strategic investment in Microsoft technology and who want an ongoing relationship with Microsoft. Building on a foundation of services available from Microsoft and its partners, Microsoft Service Advantage delivers services covering the broad range of customer requirements for successful development and deployment of mission-critical client-server software systems. One element of Microsoft Service Advantage is direct interaction with Microsoft and has five components: Premier, Premier Global; Custom Consulting; Consulting Technology Blueprints; Solutions Framework; and a Master Services Agreement. Service Advantage Press Release Microsoft announces the Service Advantage comprehensive portfolio of technical services for large organizations worldwide. Need Access to Premier or ASC? If you're a Premier or Authorized Support Center customer, use this on-line form to contact your TAM to obtain access to the Premier and ASC web sites.