Your Verification Number Is Not Your Password, Your Password Is Not Your Verification Number

You should only enter your "password" in a field that asks for your password. You should only enter your "verification number" in a field that asks for your verification number. The easiest way to remember the distinction between the two is that you create your password. We create the verification number and send it to you in an email message.

The Netscape Bug

If you enter an incorrect password, Mosaic Communications Corporation's Netscape browser ignores the error message and retries the password request without notifying you. All you, as the user, see are two messages at the bottom of the screen: "contacting host" and "retrieving data".

Please, if you use Netscape, and you see the messages at the bottom of the screen described above when you try to log into HotWired, with no progress report of a download or change in the screen, you must quit the program and start it again. There is no easier solution, as far as we can determine. We hope Mosaic Communications fixes this bug soon.

The NCSA Mosaic for Windows Bug

There is a bug in the current version of NCSA Mosaic that makes it impossible for you to create an account on HotWired. It affects any page that has forms on it, where you are asked to type in information. This bug also applies to Spry's Internet in a Box for Windows and AIR Mosaic, which are both based on the NCSA Mosaic software. Until this bug is addressed in NCSA Mosaic, Windows users should switch to Mosaic Communications Corporation's Netscape for Windows.