UCS Support Center

Support Center Knowledge Base: The Support Center works hard to add the answers to common problems its customers call them with into its Knowledge Base (KB). Feel free to search the KB for about anything related to computing. There is also a listing of the top fifteen KB entries retrieved this month.
NEW: UCS Systems Notices: Our consultants update this list of current bugs, problems, and outages--both planned and unplanned--throughout the day.
NEW: Request UCS Support Center Services online: You can now request individual or group accounts, disk quota increases or even an office call over the Web.
An Index of Web Indexes: How do you find what you're looking for on the Web? These catalogs and indexes will help you in your search.
Mailing List Archive: A searchable database of over 9000 mailing lists you can subscribe to; they deal with special interests ranging from birding to grunge rock. We update it weekly with direct information from more than 300 sites.
HyperText FAQs and Resource Guides: Some HyperText FAQs (archives of Frequently Asked Questions on a specific topic or area of study), periodic Usenet postings, and basic resource guides, including "An Introduction to Electronic Mail at IU."
World Import Collection: We regularly (at least monthly) anonymously FTP documents from around the net and store them locally. These are documents that we have found useful in our consulting work, and that our users have asked us about.
WHOIS at Indiana University: This is an address lookup service for Indiana University.
Consulting Services: This is a forms front-end to some of our consulting services. Presently available is a simple e-mail form, and a walk-in appointment request form. Note that forms are not available with NCSA Mosaic in the UCS Public Computing Facilities.
The Jargon File, Version 2.9.12: This is an HTMLified version of the infamous Hacker's Jargon File. All pages are searchable.
Our "staff" server: Includes home pages for many of our staff, information on the Support Center, job application information, and other services.

Other sources of on-line help

Tools for WWW Administrators

Please send mail with suggestions, etc. to shutton@indiana.edu