hide random home http://www.phase5.de/techsupport/emaile.html (Amiga Plus Extra No. 5/97, 05/1997)
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Support EMail Info Page
    If you could not find a solution for your particular problem on the technical support web pages, you may contact the technical support directly by EMail. To prevent unneccessary queries, be sure to check all the information available on our web pages.
    In addition, you may contact our technical support hotline by phone under +49 6171 628455.

    The support hotline is available at:
    • Mo / Mi 14:00 - 19:00 MET
    • Di / Do 10:00 - 12:00 und 14:00 - 17:00 MET
    • Fr 13:00 - 15:00 MET


    Note:
    To support our effords always include the following information in your query:

  • Lastname and firstname, address, phone number and (if available) fax number.
  • Name of our product and serial number of it.
  • Type of computer including installed Kickstart-ROM version
  • System configuration (installed SCSI, harddisks, controllers, expansion boards etc.)
  • Revision of software and libraries associated with our product.
  • short, exact description of the problem.


    • Please note, that we need the requested information to solve your technical problem. Without this information your query can not be processed anymore.

    Any questions, that are not associated with technical problems, can no longer be answered due to the large amount of EMails.

    phase 5 digital products technical support:

    support@phase5.de
    Phone: +49 6171/628455
    Fax: +49 6171/628456